Privacy Policy

Last updated: June 13, 2026

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account (name, email, password)
  • Make a purchase (billing information, payment details)
  • Submit a demo or seller application (producer name, links, demo files)
  • Subscribe to our newsletter (email address)
  • Contact us (name, email, message content)

2. Automatically Collected Information

When you use our platform, we automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use collected information to:

  • Process purchases and deliver digital downloads
  • Manage your account and provide customer support
  • Send order confirmations and download links
  • Process seller payouts and royalty payments
  • Improve our platform and user experience
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure platform security

4. Payment Information

Payment processing is handled by Stripe and PayPal. We do not store your full credit card number on our servers. Payment processors handle your financial data according to PCI-DSS standards.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors (Stripe, PayPal) to complete transactions
  • Email service providers to send communications
  • Analytics services to improve our platform
  • Law enforcement when required by law

6. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Bcrypt password hashing
  • CSRF protection on all forms
  • Rate limiting to prevent abuse
  • Regular security audits

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account
  • Opt out of marketing communications
  • Export your data in a portable format

8. Cookies

We use essential cookies for session management and authentication. Optional analytics cookies help us understand usage patterns. You can control cookie settings in your browser.

9. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@404deep.com.